Step 1: Sign In
Log in to your Proxima account here.
Step 2: Go to Integrations
In the left-hand sidebar, click Integrations to open your integrations dashboard.
Step 3: Disconnect & Reconnect Shopify
Locate the Shopify Integration section.
Click on the Connected status.
A pop-up window will appear. Select Disconnect to remove the connection.
Once disconnected, the same pop-up will remain open.
Click Get Started to begin the reconnection process.
You’ll be redirected to the Shopify App Store, where you can complete the integration setup.
Step 4: Disconnect & Reconnect Meta
Within the same Integrations Page locate Meta Integration section.
Click on the Connected status.
A pop-up window will appear. Select Disconnect to remove the connection.
Once disconnected, the same pop-up will remain open.
Click Get Started to begin the reconnection process.
A popup will appear and select the correct Business Portfolio to connect to Proxima - click "Continue"
Follow the prompts and choose the Ad Account & Pages that you advertise and then click "Save" at the end.